Bob Howard Acura Reviews & Testimonials
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Quick response time making an appointment dropped off car ease of check in. Seth was excellent with helping to develop a plan to diagnose problem. He checked other factors related to my auto such as oil, fluids, ect.
They try hard. Mostly deliver this was a structural issue in that our 50k Acura was not equipped with a spare tire and we were not told about this when purchased. Could not tell if we got a good deal on installation
We were driving through Oklahoma when the transmission is too hot alert came on in our MDX. Rather than risk it, we turned around and headed to the dealership. Thankfully, they were open, and Christian was incredibly helpful! We were back on the road in a few hours.
Service advisor Kristen was exemplar in every respect from his cordial professional greeting to his knowledge base of the issues and making certain my wait was comfortable. The expert service was completed timely and thoroughly and a freshly washed car was delivered.
We paid in advance for a part to fix my electric brake . This happened right after Memorial Day . We have ask about the part several times only to be told that they would get back to us. Invoice number given. Service Manager contacted and still nothing!!!
Fast friendly service with good communication! Seth did a great job! Kept us posted often.
Excellent customer service. Kristan was very knowledgeable and helpful. Look forward to my next visit
The service staff were efficient and courteous. On time and sent me a text during the process to let me know how things were going.
They're extremely great. Very friendly workers and environment is conducive for me. Honestly deliver
I have done business with Bob Howard Acura for many years and have always been pleased with their service. That’s what keeps me buying Acura’s.
Excellent service nice waiting room clean bathrooms this day was not that long they got my car fixed and out in no time
Everyone was very nice and helpful. They were upfront and told me everything they were going to do to my vehicle.
Easy to get in and out. Kristian was an exceptional Service advisor. I’ll be back!
Complete check of all components of vehicle that are required. Made recommendations when needed. Service advisor was friendly, helpful and explained completely of any issue we had. Will be returning for future oil changes!
Quick and efficient service. Trevor was friendly and gave full explanation of service and charges.
Fair price. They didnt hesitate to replace some costly parts/labor to make a deal.
DO NOT BUY OR USE FOR SERVICE!!! Bought a 2024 Acura RDX from them on Dec. 16, 2025 for our daughter. When we was on our way to pick it up, we found out that it had an accident on the car fax. Was told by the sales MANAGER and the salesman that it was just a branch that fell on it and that their Body Shop was who fixed it and that everything would still be covered by warranty! Had a good rain storm early March 2026 (First good rain) and my daughter got in it and the speakers made a big loud ... Read More DealerRater - May 19, 2026
I had a great experience with Seth during my service appointment. He provided thorough explanations and ensured everything was clear, all while being very prompt. His communication was both effective and professional. I definitely hope Seth is my Acura service advisor on future visits, as I will be returning for sure.
Thankful for the prompt service and attention the service advisor Seth gave today for my oil change and rotation service.
Service was great. Promptly greeted and time to complete service was very good. Tech was friendly and informative.
Service advisor Trevor listened carefully to my concerns and investigated each concern I had about my MDX. Thank you for his patience and professionalism.
Seth was great to work with! Service was quick, transparent, and professional. Can’t wait for the new service center!
Went for a recall and was in and out with great service from Kristian. Everything, from the appointment to the service, was done professionally and quickly.
Service advisor was amazing. Service was quick and waiting area was very clean and welcoming.
Trevor took great care of my vehicle and explained everything well. He was very thorough in presentation.
Excellent Service. Advisor helped with discount so I could do repairs. Thank you Bob Howard
I was able to make an appointment this morning and pick my time. I was pleased about the time that my service took. My service advisor Trevor took with me. I would rate them a 10/10.
Seth was my service person. He was very professional and provided the service in a timely manner
Very efficient and strait forward. No games. Salesman Timmy was very knowledgable, helpful and not pressuring.
My Bob Howard service rep checked me at my appointed time, advised me of additional needed service. Upon completion of my oil change, briefly discussed the results of the24 point check and sent me on my way. I was very pleased with the service I received from Seth.
Our 2019 MDX finally needed a new battery. We were still a ways our from our next scheduled service, but Seth got us in, had everything checked over anyway, and got the new battery installed. He even found some additional discounts. The service tech, Josh, sent a quick video of his inspection and installation. Great service as always from Bob Howard Acura, Seth and Josh. Service was accurate and there were no unnecessary up-sales. Thanks again.
Seth was the best! Explained everything clearly and got me fixed up! Easy and great experience and fast service! Seth deserves a raise and all the accolades!
Wow. Took car in and serviced immediately! They completed the work in an hour. So good.
I have good experiences when I come to this dealership. The service area is helpful and easy to deal with.
Seth was very knowledgeable and understanding to my particular circumstances and made the whole process easier. He and the mechanics went above and beyond to get me back on the road. Cannot say thanks enough! Extremely appreciated!! 🙏🙏 highly recommend having your vehicle serviced here.
Seth was very pleasant to work with and kept me informed of the process at all times.
Seth were exceptionally wonderful and very helpful with the process. We were happy with it
Excellent job Excellent service.. was able to get in and out quuck.. even under construction
Quick, smooth service. Staff was professional, honest, and didn’t try to upsell unnecessary extras. I’ll definitely be back.
The service was amazing. Seth was our advisor and he was very helpful. He communicated with us through the whole process of getting our vehicle serviced.
Online Scheduling was easy. They were very helpful. Provided me with a loaner car while my car was be serviced
Kristian Ludington was wonderful to work with. He was very professional, knowledgeable, and provided excellent service.
Kristian was super kind and energetic. He made sure to confirm what my appointment was for and if anything else needed to be addressed. Great communicator. My service included brakes, transmission service and an auto start/stop issue. Leaving from my service my car did make a noise, I quickly returned and Kristian immediately had it addressed. A clip had come out of place and he had my car back to me very quickly. Long drive home and it was peaceful.
Sales staff were friendly and helpful. Sales manager worked with us to get us a good deal. Finance group was helpful as well. Overall a good experience.
Always courteous and professional! Service is done quickly and professionally! Great service advisors! Keeping Acura and Honda vehicles m in their too condition!
The service advisor was very good and professional. The service on my was done in a timely manner.
I took my RDX in for a regular service and was assigned to Trevor Tennison. He was very pleasant and professional! The work was done timely, and my car was returned to me in perfect condition. I appreciate Trevor and the technicians who cared for my car.
Everyone with whom I interacted was professional and friendly and really responsive to my needs and my concerns.
It was very good very quick never had such a good experience buying a new car. The sales person was very, very good.
Great people to work with! Salesman answered all of our questions and did a nice job explaining all the features of the car we were looking at buying and did buy. Everyone we dealt with was very nice and professional. No pushy sales which will make me walk away! Thank you Bob Howard Acura for making this such a pleasant experience.
Seth was very helpful and really went above and beyond to make sure that I had a wonderful experience. I will definitely be coming back to them in the future.
Excellent Customer Services such as scheduling appointment, follow up, instructions, greetings, loaner car and lastly outstanding service advisor
Service advisor Trevor Tennison is a kind and polite person who took good care of my Acura today. Thank you!
Seth was very knowable and helpful. He made sure everything got fixed in my car.
Great service! I would recommend to anyone that’s interested in buying an Acura or getting their Acura serviced!
Had a very good experience at dealership. In and out on time. Was kept informed as to how service was going.
Very prompt service with reliable service advice. I felt like we were in good hands with them.
It’s conveniently located. The staff is cordial, professional. The professional conduct of everyone I encountered was impeccable. The immense pressure on them to upscale and walk a fine line of honesty is a horrible reflection on management.
The service was thorough and explained in detail. Pleased with my service advisor, Kristian, today and will use the Bob Howard service again.
Christian was amazing! Treated us with respect and honesty. Respected our wishes and was informative.
Very helpful and prompt service always a pleasure to take care of there for service!
Had appointment available the next day and offered 3 different times. Attentive staff and provided service as planned plus rear brakes.
I appreciate the coupons I get for oil changes. However, with some problems I’ve had I sometimes feel like not much effort goes into trying to repair the problem, but is much easier to sell you a new part and change it. Repair techs are “parts changers”, not “repair techs”.
Courteous and prompt service. Made sure that all the service items were done to my satisfaction..
I love my new Acura RDX. Buying the car was easy and professional The salesman and was very nice and made the process very nice.
Quick professional service. Service tech provided detailed recommendations on service needed on the vehicle highly recommend Bob Howard Acura Service Dept.
Always great service with no issues. Service writers are helpful and attentive along with friendly staff.
Kristan did a great job at inspecting my car and giving me the feedback on the maintenance.
Very well. Taken care of. Never have problems with anybody at Acura dealership. Love the people.
We were serviced as soon as we arrived for the scheduled oil change. After the service we were given a the results of the inspection and pointed out which things may need to be addressed sooner and some that could wait. There was no pressure for additional service, just when it was convenient for us.
Great service. Professional and always helpful. Highly recommend this dealership. They treat you fairly. Five stars in my book.
Fast, friendly and goes over everything with you concerning repairs. Makes sure you understand what is being done with your vehicle.
I am deaf and he communicate notes to on his computer i understood about parts very serious.
From being greeted by Chuck upon early arrival to being ably and professionally advised by Steth and the cordial and helpful front desk staff, I could not be more pleased. The video of the diagnostic process provided by Noe, the technician, offered considerable insight into the depth of the procedure and an explanation of the findings and recommendations.
Very pleasant experience. Hassle free service. I was treated like you cared. Thank you much.
They had fast and friendly customer service. As soon as I came in, they greeted me and immediately and helped me.
Went in to have a car basically evaluated after buying it from a non-Acura dealership. There were some issues and it will be expensive, but the people who are working at this location are really good people. Johnna and Seth know what they’re doing. There was another gentleman behind that counter there I didn’t get his name though!! thanks to you too, buddy!!
Friendly and knowledgeable salesman. He made the car buying experience really easy. I’d recommend this dealership to others.
I had a great experience at this dealership. They took excellent care of my vehicle from start to finish. My service advisor, Ronnie, was outstanding he communicated with me the entire time, kept me updated, and provided great customer service.
Great service. The techs are professional and helpful. Acura is a fantastic vehicle and I am trying to protect it.
Worked out the details of my trade and the purchase over the phone. When I arrived, everything was just as we discussed! Thank you Brad and Timmy!
Cooper, our salesman, took all the necessary time to explain all the new features on the 2026 MDX. We moved from our 2019 MDX (which we loved for 6 years) to a 2026. Lots of things were similar but still a lot of new features. Answered all our questions with feature demos. Really nice for us seniors in out 70 s.
Very helpful and got things done quickly. Tim was a great salesperson and took care of me
This place is the worst run business in the state of Oklahoma. You can not get ahold of them after they’ve made the sale. Very dodgy and if you have any issues with the vehicle they will not call you back. Purchased a car from Larry on Sept 13th and it’s been 2 months and I have not received a check for my trade in OR registration papers to register my vehicle. All attempts to reach someone goes unanswered and they don’t bother to give you a response or time of day. Tried to call multiple times and ... Read More DealerRater - Nov 9, 2025
Great, wonderful, fast, nice, neat, all the lovely, encouraging words for a 15 word minimum.
It was the best car buying experience I’ve ever had. Brad, Timmy and JJ are the best!
Always friendly and responsive. We have used this Dealership for 15 years and have always been pleased.
Our service advisor Ronnie was great! Very friendly, kept us updated on the status of the car. Would highly recommend.
Ronnie was friendly, courteous and respectful. From start to finish, he kept me updated on the progress the mechanics were making on my vehicle. Thanks Ronnie. I would highly recommend Bob Howard Acura.
Cooper did a great job in showing me a all the options available. He allowed me to test drive multiple cars and did not try to sell me on just one car. Great job.
I had no problems with the personnel at dealership or the experience at the dealership. They were professional as they could be. However, I’m losing faith in the brand’s promise of warranty. Very unsatisfied with the guesswork and assumptions involved in denying my warranty claim.
Came in last Friday (sept. 19th 2025) and was met by car salesman by the name of Ricky. He showed me a real nice Buick Regal and let me take a test drive after that i was sold on it, along with his kindness and very professional and knowledgeable of the inside and out of the vehicle. Thank you, Ricky, for helping close this deal!
Provided excellent, timely service as always! My experience today was get and the service person that assisted me was really nice and helpful.
I bought a car from here and they promised it would be detailed. After giving them two chances the job was still horrendous. The car does not even feel new and it is far from clean. Honestly I could have done a better job myself. Extremely disappointing and unprofessional. Absolutely terrible service. I wish I could really put how I feel about the service I received.
My last minute service appointment went smoothly with a fast turn around time! Everyone was super kind, welcoming, and attentive!!
The service was quick and easy Ronnie was friendly and helpful The only problem I encountered was no coffee while waiting There was a machine but it wasn’t working I asked about it but no one seemed concerned Definitely a minus Service seemed through I was apprised of additional services and was disappointed in the cost Transmission service was recommended but I had to ask if it was drain and fill or flush I think big big difference $299 is very expensive for a drain and fill Also I was told a recall was in order but wasn’t clear ... Read More DealerRater - Sep 17, 2025
Brandon Kinney was wonderful help! He took good care of us! I recommend taking your Acura here! Thanks guys!
Always received good service. Very thorough. I would recommend this dealership to anyone looking for service
Great attitude and willingness to listen. Great response time too.. went the extra mile to locate the car I wanted
Bob Howard Acura always does a wonderful job on maintaining my Integra. Tiara is excellent at her job and her customer service is impeccable!
Reviews & Testimonials | Bob Howard Acura
